On-call & Alerts

Get the right alert to the right person.

Build on-call schedules, layer escalation policies, and route every alert through the channels your team actually watches, so nothing slips at 3am.

No credit card required
veyon.app/on-call
Alert · web-01 unreachable Escalating
Alex · SMS + push Paged
No ack in 5 min Escalated
Maya · voice call Paged
Acknowledged by Maya 09:27
Channels5
Median page28s

Trusted by world's premier organizations.

Our monitoring solutions provide unmatched visibility and availability, empowering engineering, operations and SRE teams to monitor & respond to their most essential services.

How it works

Alerts that find a human, every time.

Veyon pages the on-call engineer the moment a check fails, then escalates automatically if they do not acknowledge, across SMS, voice, email, and Slack.

  • Round-robin and follow-the-sun schedules
  • Multi-step escalation with automatic hand-off
  • Acknowledge and resolve from any channel
Alert · web-01 unreachable Escalating
Detected · host down09:21
Paged Alex · SMS + push09:21
No ack in 5 min · escalated09:26
Paged Maya · voice call09:26
Acknowledged by Maya09:27

Everything you need to cut through the noise.

Flexible scheduling and smart routing keep every alert actionable.

Schedules

On-call schedules that fit your team.

Rotate weekly, daily, or follow-the-sun. Layer overrides for holidays and swaps without ever breaking the rotation.

  • Rotations set up in minutes
  • One-off overrides and swaps
  • Timezone-aware hand-offs
This week · rotation Live
Alex Porter · primaryMon to Wed
Maya Shah · primaryThu to Sun
Sam Lee · backupAll week
Escalation

Escalation policies that never drop a page.

If the first responder does not acknowledge, Veyon moves to the next person and channel automatically until someone owns it.

  • Multi-step, multi-channel escalation
  • Automatic re-routing on no-ack
  • Per-person quiet hours
Notifications · 24h 128 sent
Push94
SMS22
Voice12

Built for the people who carry the pager.

From solo operators to follow-the-sun SRE teams.

SRE & DevOps

Keep rotations fair and escalations tight across large, always-on teams.

Startups

A single on-call schedule and sane alerting from day one, with no setup overhead.

Agencies

Separate schedules and routing per client, all managed from one place.

Solo operators

Route only the alerts that matter straight to your phone, quietly.

Frequently asked questions

How does escalation work?
You define an escalation policy with ordered steps. Veyon pages the first responder, and if they do not acknowledge within your chosen window, it automatically moves to the next person and channel until the alert is owned.
Which notification channels are supported?
SMS, voice calls, email, mobile push, and Slack, plus webhooks for anything custom. You can mix channels within a single escalation policy.
Can I set quiet hours?
Yes. Each person can set quiet hours and preferred channels, and schedule overrides let you cover holidays and swaps without editing the rotation.
Do you support follow-the-sun rotations?
Yes. Schedules are timezone-aware, so you can hand off between regions automatically as each working day ends.
30sMedian time to page
5+Alert channels
99.9%Alert delivery
24/7On-call coverage

Never miss another critical alert.

Set up on-call schedules and escalation in minutes. Free for 14 days, no card required.

Last page Acknowledged
Paged Alex · SMS09:21
Acknowledged · 38s09:22