Incident management

Every incident, from alert to resolution.

Veyon opens an incident the moment a check fails, tracks every action on one timeline, and keeps your team and your customers in the loop until it is resolved.

No credit card required
veyon.app/incidents
Incident #312 · web-01 Investigating
Opened · 503 from 4 regions 09:14
Acknowledged · Alex 09:16
Rolling back deploy 09:22
Resolved 09:27
Open2
MTTR13m

Trusted by world's premier organizations.

Our monitoring solutions provide unmatched visibility and availability, empowering engineering, operations and SRE teams to monitor & respond to their most essential services.

How it works

Incidents that track themselves.

When a monitor fails, Veyon opens an incident, attaches the failing checks, pages the on-call, and records every state change automatically, so the timeline is always complete.

  • Auto-created from failed checks
  • Acknowledge, assign, and resolve in a click
  • A full timeline with no manual logging
Incident #312 · web-01 Resolved
Opened · 503 from 4 regions09:14
Acknowledged by Alex09:16
Cause identified · bad deploy09:22
Resolved · rollback complete09:27

Stay on top of every incident.

A clear record of what happened, when, and who did what.

Timeline

One timeline for the whole team.

Every alert, acknowledgement, note, and status change lands on a single chronological timeline, so anyone joining the incident can catch up in seconds.

  • Automatic and manual notes
  • Linked monitors and alerts
  • Shareable with stakeholders
Activity · Incident #312
Alex acknowledged09:16
Maya noted · rolling back09:20
Deploy reverted09:25
Marked resolved09:27
Severity & status

Severity, status, and ownership at a glance.

Classify incidents by severity, assign an owner, and move through acknowledged and resolved states, with everything reflected on your status page instantly.

  • Custom severity levels
  • Clear ownership
  • Status-page sync
Open incidents 2 active
Critical1
Major1
Resolved today6

For teams that cannot afford to lose the thread.

Keep every responder and stakeholder aligned.

On-call engineers

See the full picture the moment you are paged, with no catch-up needed.

Engineering leads

Track severity, ownership, and resolution times across every incident.

Support teams

Know what is broken and what to tell customers, in real time.

Leadership

A clean record of reliability, incident by incident.

Frequently asked questions

How are incidents created?
Automatically. When a monitor fails the conditions you set, Veyon opens an incident, attaches the failing checks, and pages the on-call. You can also open incidents manually.
Can I write a postmortem?
Yes. Each resolved incident keeps its full timeline, which you can annotate and export as the basis for a postmortem.
Does it link to my status page?
Yes. Incident status changes can publish to your public status page automatically, so customers are updated without extra work.
Can I group related alerts?
Related failing checks are attached to the same incident, so a single outage does not become a flood of separate incidents.
< 1 minTo open an incident
1Timeline per incident
100%Actions logged
24/7Automatic tracking

Turn alerts into resolved incidents.

Start tracking incidents end to end. Free for 14 days, no card required.

Incident #312 Resolved
Opened · 503 error09:14
Resolved · 13 min09:27